Policies

PLEASE READ:

Marion and Rima are booked  4-6 months out.  Our schedule is very structured and for this reason, we require a procedure deposit for all booked appointments which will be subtracted from the procedure price. If the deposit is not received upon time of booking or within 7 days, your appointment will be cancelled without notice.

Cash or Check Only for Services:

Due to the rising amount of credit card fees we incur, we will no longer accept credit cards on services. We will still allow our clients to use credit cards for procedure deposits made over the phone and on product purchases. Thank you for your understanding.

Procedure Deposits:

$50 Deposit for a new procedure appointment and any touchups over 6 months. $25 Deposit for 2 month follow ups.  (If nothing is needed at the appointment, then the deposit will be refunded.)

Rescheduling/ Cancellation Policy:

We understand that unforeseen circumstances may arise.  Please understand that because permanent makeup appointments can range from 2-5 hours, such changes greatly impact your permanent makeup artist and other clients.  We ask that you give us at least 48 hour notice for rescheduling or cancellation of an appointment.  Anything within 48 hours will result in forfeiting your deposit and a new deposit must be made for future appointments.

No Show Policy:

If a client does not show up for their appointment, not only is their deposit forfeit but they must also pay a fine of $25-$75 depending on the procedure.  After repeated no shows, we reserve the right to dismiss the client.  There are no exceptions.

OVER 35 YEARS OF EXPERIENCE
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© 2020 Marion Kay Institute of Permanent Makeup